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Cordaid is a Dutch, international non-governmental organization that combines 100 years of experience and expertise in emergency aid and structural poverty eradication. CORDAID believes in a world without poverty and exclusion. We strive for a just and sustainable society where every person counts. We stand for knowledge and talent sharing between North and South, between farmers and businesses, and between activists and policymakers. Where poverty, conflict and exclusion tear up societies, we connect people and communities. We also stand for professionalism, expertise, and solidarity across borders, to make a difference where it is most needed. Together with more than 600 partner organizations in Africa, Asia, the Middle East, and Latin America we structurally improve the living conditions of the poorest and most excluded populations – the bottom billion.

Service Description

The outsourced ICT Service Provider will function as a local information technology department on an outsourced basis. That means that they will have the overall responsibility for all aspects of work related to information and communications technologies.


  1. Cordaid Addis Ababa office is well positioned as a center of excellence on ICT providing direct support or strategic advice to other Cordaid Field Offices.
  2. Efficient and cost-effective management of information and promote knowledge sharing through the use of knowledge-based systems, including Portal and Knowledge Networks; and
  3. Optimal use of information and communications technologies (ICT), both hardware and software, to enhance the quality of services to internal and external “clients” and to streamline work processes in utilizing various Cordaid’s ICT systems.

Find the Full TOR Here

Clarification request

Interested applicants can reach via the below email for any clarification request:

[email protected]

Application process;

The applicant should submit the technical and financial proposal in separate sealed envelopes in person to the Cordaid Ethiopia Logistics office before or on the 6th  of December 2023 @ 10:00 a.m.